Little Moments Club

Refund Policy

Last updated: June 2026

At Little Moments Club we want every family to feel completely confident when they sign up. Here is our refund policy in plain English — no legal jargon.

Days 1–7 — Free Trial

Your first 7 days are completely free. We do not charge your card during this period. You can cancel any time before day 8 and you will never be charged anything.

Days 8–14 — Full Refund Window

On day 8 your first payment of $12.99 CAD is processed.

If for any reason Little Moments Club is not right for your family, email us at support@littlemomentsclub.com within 7 days of that first charge and we will refund you in full. No questions asked. No hoops to jump through.

Day 15 and Beyond

After 14 days of nightly stories we are unable to offer refunds for stories already delivered — the value has been received. However we will cancel your subscription immediately upon request so you are never charged again.

You keep access to your story library until the end of your current billing period.

How to Request a Refund

Email support@littlemomentsclub.com with the subject line “Refund Request” and your account email address.

We aim to process all refund requests within 24 hours.

Refunds typically appear on your statement within 5–10 business days depending on your bank.

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